The consumer can replace or return the goods and recover their paid value, within a period of 14 days from the date of purchase in accordance with the following conditions and controls:

  • The item must be in the same condition when purchased.
  • The consumer must not have used it in any way.
  • The commodity shall not be subject to rapid perishability, unless it is proven that it is corrupt or expired for human consumption upon purchase.
  • The nature of the commodity, as required by custom, does not allow its return or retrieval.